Support & Maintenance
Downtime is not an option for businesses that are increasingly dependent on technology. Solutions Time knows that managing and maintaining desktops, network infrastructure and servers has become business critical and beyond the scope of internal resources. You can’t afford to run the risk of system failures that impact on productivity and cost company’s money.
Solutions Time provides 99.9 per cent availability and 24/7 support. Our proactive approach reduces helpdesk calls by identifying problems before they arise. A combination of accredited engineers and best-in-class management tools gives your business regular health checks that prevent minor issues turning into major disruption.
We analyze the way your network and systems run and allocate appropriate expertise to manage it through a single point of contact. Remote monitoring and regular service calls are central to our approach. We resolve system performance issues on a real-time basis.