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Frequently asked questions
Once you purchase a Web hosting plan, Solutions Time stores your site on one of our servers and assigns it a unique DNS. The DNS serves as the address that allows people around the world to find and view your website. This unique address is required in order for people to view your site.
By purchasing a website hosting package, you’re basically buying space on one of our servers. It’s similar to the space on a computer’s hard drive, but the server allows your website’s files to be accessed from anywhere.
If you’ve built your website in a HTML editor, like Dreamweaver or Microsoft Expression Studio, you have to upload your website files via FTP (File Transfer Protocol). We have a built-in FTP File Manager that you can access in our Hosting Control Center.
However, if your files are larger than 20 MB, we recommend using the tool FileZilla, which works with Windows®, Mac®, and Linux® operating systems, or other third-party FTP clients.
Moving your website to Solutions time is a simple process. If you have access to your existing website files, you can upload them through our Hosting Control Center or via an FTP client. If you don’t have a current copy of your website, you should be able to request one from your current website hosting provider.
If you have any questions along the way, our 24/7 support team is here to assist you. We can help you determine the best method for transitioning your website to a Solutions time account.