Unified Communications Manager

Unified Communications Manager | CallManager

  • Simplified provisioning and maintenance
  • Comprehensive communications help boost productivity
  • Embedded software capabilities support mobility—anywhere, with any content, on any device
  • Multiple deployment models: public cloud, private cloud, on-premises and remote

Unified Communications ManagerEnterprise Unified Communications and Collaboration

Bring people together anytime, anywhere, and on any device with our integrated collaboration infrastructure for voice and video calling, messaging, and mobility.

Unified Communications Manager (Unified CM) provides reliable, secure, scalable and manageable call control and session management.

Features and Capabilities

Unified communications

Consolidate your communications infrastructure and enable your people and teams to communicate simply with a unified communication solution featuring IP telephony, high definition video, unified messaging, instant messaging and presence, plus much more.

Unified Communications ManagerEnhanced mobility

Transform your workspaces.  Attract and retain the best talent wherever it may be located and enable your people to be productive wherever they are by giving them the tools to succeed.  Unified CM has extensive features to support mobile and remote workers.

Unified Communications ManagerLocal and global

Regional, family-run business, or global mega-brand?  Choose a solution that scales as your organization’s needs change.  Cisco Unified Communications Manager supports the needs of small and midsize businesses through to the largest enterprises with up to 80,000 users.

Unified Communications ManagerOpen and interoperable

With broad support for industry standards, a wide range of gateways, and a broad ecosystem of third-party integrations and solutions plus partners, you can achieve rich collaboration with anyone, anywhere and embed collaboration in your line-of business applications.

Unified Communications ManagerSecure and compliant

Support for the latest authentication, encryption, and communication protocols, and compliance with key industry certifications, secures data and communications globally for customers including those in financial services, manufacturing, healthcare, retail and government.

How to deploy

Unified Communications Manager is available as part of a packaged collaboration solution, a hosted solution from our partners, or can be installed on your own hardware. Talk with a Cisco salesperson or partner to learn more and choose the options that are best for you.


Business Edition 6000

Comprehensive unified communications and collaboration for small and midsize organizations

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Business Edition 7000

Business Edition 7000

Modular, scalable unified communications and collaboration for large enterprises

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Protect your software investment and accelerate adoption

From planning and adoption to support, we help you deliver reliable communications and business outcomes faster.


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